This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
Articles
Connectivity
CX
Driving sales for a new generation
It could be a result of the post-lockdown era or the increasing presence of telephone-phobic Gen Z in the workforce,...
Cloud
CX
Force for good: how CX automation is improving police response times
Response times for non-emergency calls can have a huge impact on the public’s confidence in law enforcement. But due to...
Cloud
CX
Refuge’s contact centre moves to the cloud
Every two minutes someone turns to UK domestic abuse charity Refuge for support via one of its support platforms. On...
#BeInformed
Subscribe to our Editor's weekly newsletter
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.